Your Questions, Answered
How do I use Batana Oil?
Apply a small amount of Batana Oil directly to your scalp and gently massage it in with your fingertips for 2–3 minutes. Then distribute the remaining oil through the lengths and ends of your hair.
Leave it on for 20–60 minutes, then rinse thoroughly and wash your hair with your regular shampoo and conditioner.
Is Batana Oil suitable for all hair types?
Yes. Our Batana Oil is suitable for all hair types, including straight, wavy, curly and coily hair. It can also be used on color-treated, chemically processed and damaged hair.
When can I expect to see the first results?
With consistent use, the first results are typically visible after 3–4 weeks. Many people notice softer, shinier, and more manageable hair. For the best results, we recommend using Batana Oil 2–4 times per week on a consistent basis.
What if I'm not satisfied with my results?
Your satisfaction is our priority. If you've used Batana Oil consistently as directed and you're not satisfied with your results, simply contact us at contact@virelau.com within 90 days of your purchase.
We'll honor our 90-Day Money-Back Guarantee and provide you with a full refund.
Are orders packed and shipped in Australia?
Yes. Every order is carefully packed and shipped from our Australian fulfilment centre. This allows us to perform quality checks on every order and provide fast shipping across Australia.